Thank you for choosing AER ATHLETICA! We strive to provide you with a seamless and efficient shopping experience. This Shipping Policy outlines important information regarding the shipment of our activewear products.

 Order Processing Time

Standard Orders: Orders are typically processed and shipped within 3-4 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

Customized Orders: If you have customized or personalized items, order processing time is typically 3-4 weeks.

Shipping Methods

Shipping Providers: We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.

Shipping Options: We offer standard and expedited shipping options. The available options and associated costs are displayed during the checkout process.

Shipping Destinations

Domestic Shipping: We currently ship to addresses within India. Please note that additional shipping charges may apply to certain remote areas.

International Shipping: We offer international shipping to select countries. International shipping fees and delivery times vary based on the destination. Customers are responsible for any customs duties or taxes imposed by the destination country.

Order Tracking

Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

Tracking Updates: Please allow up to 24 hours for tracking information to be updated after receiving the shipping confirmation.

Shipping Delays

Unforeseen Circumstances: In rare cases, shipping delays may occur due to unforeseen circumstances, such as extreme weather, natural disasters, or carrier issues. We appreciate your understanding in such situations.

Shipping Costs

Domestic: A flat rate of Rs. 200 will be levied on the checkout page for COD orders. For prepaid orders below INR 5000, a flat rate of Rs. 100 will be levied as shipping fee.  These charges are non-refundable in case of returns/exchanges.

International: Shipping fees are calculated as per actuals based on the selected shipping method, the weight of the package, and the destination. Customers are responsible for any customs duties or taxes imposed by the destination country.

Free Shipping: We may offer free shipping promotions during specific periods or on orders exceeding a certain amount. Check our website or promotional materials for details.

Delivery Timeline

Standard domestic delivery: 4-7 working days

Express domestic delivery: 2-4 working days

International Delivery: 10-30 working days

Delivery Issues

Address Accuracy: Please ensure that your shipping address is accurate and complete. AER ATHLETICA is not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages: If your package is lost or stolen after being marked as delivered, please contact the shipping carrier directly. We will assist you in resolving the issue to the best of our ability.