Thank you for choosing AER ATHLETICA! we strive to provide you with high-quality activewear, and your satisfaction is our priority. Please read our Returns Policy carefully to understand the guidelines and procedures for returning products.
- We will gladly accept returns of items that are unworn, unwashed, unaltered, stain-free, in sellable condition, with all tags attached and in original packaging.
- Personalized or customized items, as well as items marked as final sale, are not eligible for return.
- Orders can be returned within 7 days after delivery.
- Please inspect your order once you receive it and fill in the return form immediately (within 48 hours) if you receive the wrong item, or the if the item is defective/damaged so that we can work on an instant solution.
- Please allow up to 10 days to process the return once it’s received. You will be notified via email once the returned product has passed our quality check.
- Refunds will be initiated to the original source of payment once the returned product/s pass our quality check. This may take up to 7 working days. You will receive an email once the refund has been issued.
- International customers will be responsible for shipping costs and any customs duty associated with the return parcel.
- We recommend using a trackable shipping method to ensure the safe return of the item. Please email us the tracking number once the return parcel shipped. (Please note, AER ATHLECTICA is not responsible for any lost returns.)
-Your purchases are important to us, but please be aware: a refund will not be provided if you return the package with the wrong return address on its label.